About
Welcome to Brown Suga Esthetics — North Houston's private luxury waxing studio located on FM 1960. Every appointment is one-on-one with the owner, Kynnedi, a four-year licensed esthetician specializing in Brazilian Waxing, Vajacials, and Intimate Bleaching. We pride ourselves on delivering a comfortable, elevated experience from the moment you walk in to the moment you walk out. Whether you're a first-timer or a longtime Suga Babe, you'll always leave smooth, confident, and taken care of. Our monthly calendar opens the 20th of each month at 12PM CST — be sure to set your alarms. We look forward to seeing you on the smoother side.
Hours and location
- Monday
- 12 PM - 6:30 PM
- Tuesday
- Closed
- Wednesday
- 12 PM - 6:30 PM
- Thursday
- 9:30 AM - 4 PM
- Friday
- 12 PM - 6:30 PM
- Saturday
- 9:30 AM - 3 PM
- Sunday
- Closed
Cancellation Policy
💳 Booking & Reservation Deposit Reservation Deposit: A 50% non-refundable deposit is required at the time of booking to secure your requested appointment time. This deposit goes directly toward your total balance at checkout. Card on File: A valid credit or debit card must be saved on file to complete your reservation. Accepted Payments: We accept cards or exact cash. Change is not kept in the studio for cash transactions. 🗓️ Rescheduling & Cancellation Policy 24-Hour Notice Required Any cancellation, reschedule, service removal, or service downgrade made within 24 hours of your scheduled appointment time (including same-day changes) will result in the forfeiture of your reservation deposit. 🗓️ Rescheduling & Cancellation Policy 24-Hour Notice Required Any cancellation, reschedule, service removal, or service downgrade made within 24 hours of your scheduled appointment time (including same-day changes) will result in the forfeiture of your reservation deposit. Deposit Transfers If you provide more than 24 hours' notice, your reservation deposit may be transferred ONE time to a new appointment. Your rescheduled appointment must take place within 7 calendar days of your original appointment date. Deposit transfers cannot be applied to appointments scheduled beyond the 7-day window. To help us reschedule your appointment as quickly as possible, please review our current availability at: https://brownsugaestheticsllc.glossgenius.com/services Then, text us the date and time you'd like to reschedule to, and we'll confirm your appointment if that time is available. Any changes made after your one-time deposit transfer, or with less than 24 hours' notice, will require a new reservation deposit. If you do not qualify for a deposit transfer because your appointment falls within the 24-hour cancellation window, simply notify us that you need to cancel your appointment. If you'd like to visit us in the future, you're more than welcome to book a new appointment online at: https://brownsugaestheticsllc.glossgenius.com/services No-Call / No-Show Clients who fail to arrive for their appointment without prior notice will be charged 100% of the booked service total to the card on file and may lose the privilege of booking future appointments. ⏱️ Timeliness & Late Policy Grace Period: To ensure every client receives their full, unhurried service, we offer a 5-minute grace period. Late Arrivals: Arriving after the 5-minute mark will incur a $15 late fee added to your remaining balance, provided your service can still be completed safely within the remaining time. Cancellations Due to Lateness: If you arrive beyond the grace period and we are unable to accommodate your service, your appointment will be canceled, your deposit forfeited, and a new booking will be required online. Please note: Texting ahead does not guarantee we can extend your service window. 🩸 Menstrual Considerations Appointments During Your Cycle: You are more than welcome to receive services during your menstrual cycle! To ensure a seamless and hygienic experience, please arrive wearing a fresh tampon or menstrual cup. Cycle Adjustments: Skin sensitivity can increase during this time, but cancellations or reschedules requested within our standard 24-hour window due to your cycle will still follow our standard policy. 🤰 Pregnancy Policy Medical Clearance: We advise expecting guests to consult with their primary care provider or OBGYN before scheduling waxing or specialized skincare treatments. 6+ Months Expecting: For your safety and comfort, if you are 6 or more months pregnant and have not received a waxing service within the past 4 weeks, we ask that you hold off on booking a new appointment at this stage. Late-Stage Sensitivity: Due to heightened skin sensitivity close to delivery, advanced waxing is not recommended without recent, consistent maintenance. 🚗 Arrival & Studio Etiquette When to Arrive: Please arrive no earlier than 5 minutes prior to your scheduled time. Waiting Area: If you arrive early, kindly relax in your vehicle or in our building's first-floor lobby until your appointment time. Guest Policy: To maintain a calm and intimate environment for all guests, extra visitors and children are not permitted in the treatment room unless actively receiving a service. They are welcome to wait downstairs in the lobby. Health & Skin Conditions: Services will be rescheduled if active skin irritation, infection, or contagious conditions are present in the treatment area. Standard deposit rules apply. Right to Refuse Service: We maintain the right to refuse or discontinue service to ensure a safe, respectful, and professional environment for everyone.